If you see a violation of community guidelines, harmful behavior, or inappropriate content on Look Who’s Outdoors, please report it using the app’s “Report” feature or email our support team. We’re here to keep the community safe and supportive.
If you believe your intellectual property (IP) is being used without authorization:
Send an email to support@lookwhosoutdoors.com with:
Your full name and contact details.
Proof of ownership (registration certificate, watermark, legal document, etc.).
The specific content in question (screenshots or direct links).
Our legal team will investigate, remove infringing content, and notify you of the resolution.
Why it matters: We protect creators by ensuring fair use and preventing exploitation.
If you encounter an event that is:
Misleading (false information, wrong details).
Unsafe (violating local safety guidelines).
Inappropriate (spammy, offensive, illegal activities).
Use the event page Report button or email us with details.
Outcome: Our compliance team will review and, if necessary, suspend or remove the event listing.
If you see an event selling tickets without official approval:
Report using the in-app feature.
Or email support@lookwhosoutdoors.com with event details.
Next Steps: We immediately investigate to protect attendees, refund affected buyers, and take disciplinary action against violators.
Accounts may be suspended for:
Repeated community violations.
Fraudulent transactions or scams.
Creating unsafe or hostile environments.
You’ll receive an email notice with reasons for suspension and next steps.
You have 2 days to appeal before permanent deletion.
Sellers may resolve disputes via the reporting system.
Currently, email change requests are not supported. If you lose access to your email, contact support for identity verification.
Select “Forgot Password” on the login page.
Follow the instructions to set a new password.
Use a strong password with a mix of numbers, symbols, and letters.
Download from Google Play or App Store.
Create a free account in minutes.
Browse, save, and book events with just a few taps.
Receive real-time updates about events you’re attending.
Access your saved events in My Events > Interested.
Receive notifications if a saved event updates ticket prices or sells out.
Add or delete cards from My Account > Payment Methods.
Benefit from faster checkout for future purchases.
Enter payment details at checkout.
Receive instant confirmation via email.
Access your tickets in My Tickets section.
Enter your promo code during checkout.
View discounted total before confirming purchase.
Codes may apply to specific events or merchandise.
If registration fails:
Verify card details are correct.
Check for sufficient balance.
Ensure your internet is stable.
Contact support@lookwhosoutdoors.com for unresolved cases.
Automatic email receipt after purchase.
Available anytime in My Account > View Tickets.
Temporary holds by your bank may appear as duplicates.
Usually cleared in 2–5 business days.
Contact us if charges remain unresolved.
All charges will appear as “Look Who’s Outdoors”. If you don’t recognize a charge, check your account history before contacting support.
You may close your account directly from the app. Contact support for:
Confirmation of closure.
Data deletion requests in compliance with privacy laws.
Organizers: Update ticket pricing, availability, and event details anytime.
Sellers: Create and edit discount coupons to attract more buyers.
High-quality photos are crucial for:
Capturing audience attention.
Building credibility.
Driving more clicks and sign-ups.
Hosts: Receive instant payouts after ticket sales.
Sellers: Payments released after a 7-day verification period.
Timely fulfillment ensures strong ratings.
Delays may lead to penalties.
After 3 penalties, accounts may be suspended for review.
Boost visibility using in-app promotions such as:
Featured listings.
Sponsored ads.
Highlighted store placement.
Benefit: Reach more outdoor enthusiasts and increase sales.
Partial payouts may occur if customers report unresolved issues.
Delayed payouts can happen due to bank processing or dispute reviews.
