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Privacy Policy

Privacy Policy

Last Updated: [17/09/2025]

This Privacy Policy explains how Look Who’s Outdoors, LLC (“LWO,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards the personal information of individuals who use our website, mobile applications, and services (collectively, the “Platform”), including the Event Host Portal, Sellers Portal, and Users Portal.

By accessing or using our Platform, you consent to the practices described in this Policy. This Privacy Policy is designed to comply with applicable U.S. federal laws, Texas state laws, and other relevant data protection regulations.

1. Information We Collect

  • Personal Information You Provide
  • Account registration details: name, email address, phone number, mailing/billing address.
  • Profile information: profile photo, biography, outdoor interests.
  • Event information: event titles, descriptions, locations, dates, times, and ticketing details.
  •  Seller information: product names, descriptions, categories, prices, and images.
  •  Payment data: processed securely by third-party payment processors (LWO does not store full card data).
  •  Communications: messages exchanged with other users, reviews, ratings, and customer support inquiries.
  • Automatically Collected Data
  •  Device & Log Data: IP address, browser type, device identifiers, operating system, pages visited, timestamps.
  •  Analytics: searches, clicks, event views, feature usage, and app performance metrics.
  • Location Data: With your consent, approximate location information to suggest events near you.
  • Cookies & Tracking Technologies
  • We use cookies, pixels, web beacons, and similar technologies to personalize, analyze, and enhance your experience.
  • Identity Verification Data: During onboarding, we may require you to provide government-issued identification or equivalent documents. These are verified through a trusted third-party Quality Assurance provider. LWO does not store copies of IDs, but may receive confirmation of verification status from the provider.

2. How We Use Your Information

  •  Provide and improve services including event hosting, ticketing, and product listings.
  • Process registrations, payments, and transactions securely.
  •  Enable communication between Event Hosts, Sellers, and Users.
  • Send transactional messages and marketing communications (with opt-out).
  •  Monitor trends, analytics, and performance metrics.
  • Detect and prevent fraud, abuse, or security incidents.
  • Enforce our Terms and comply with laws.
  • Verify your identity through our Quality Assurance partner during onboarding to maintain platform integrity, prevent fraud, and comply with regulatory requirements.

3. Disclosure of Your Information

  • Service Providers: third-party processors for hosting, analytics, payment processing, and support.
  •  Legal Compliance: to comply with law, protect rights, or community safety.
  • Business Transfers: in case of merger, acquisition, or asset sale under confidentiality obligations.
  • Community Features: content you post may be visible to other users.

4. Data Security

  • We implement administrative, technical, and physical safeguards to protect personal information. No system is 100% secure, but in the event of a data breach, we will notify affected parties in compliance with Texas law, including Texas Business & Commerce Code §521.053.

5. Data Retention

  • We retain information as long as necessary to provide services, meet legal obligations, resolve disputes, or enforce agreements. Data will be securely deleted or anonymized when no longer needed.

6. Your Privacy Rights

  • Access, correct, or delete personal information.
  • Opt out of marketing or sale of personal data.
  • Request a portable copy of your information.
  • To exercise these rights, contact support@lookwhosoutdoors.com.

7. Children’s Privacy

  • Our Platform is not directed to children under 13. We do not knowingly collect data from children. If discovered, such data will be deleted immediately.

8. State & International Notices

  • California Residents: rights under CCPA/CPRA to request access, deletion, or opt out of personal data sales/sharing.
  • Other Jurisdictions: may provide additional rights depending on location.

9. Updates to This Policy

  • We may update this Privacy Policy periodically. Changes will be posted with a new ‘Last Updated’ date. Continued use of the Platform means acceptance of updated terms.

10. Contact Us

This Privacy Policy describes how Look Who’s Outdoors, LLC (“LWO,” “we,” “us,” or “our”) collects, uses, discloses, and protects the personal information you provide when using the Look Who’s Outdoors platform (the “Platform”), including the Event Host Portal, Sellers Portal, and Users Portal. This policy is intended to comply with applicable U.S. federal laws, the laws of the State of Texas, and other relevant regulations.

  1. Information We Collect
  • a. Personal Information You Provide
  • Account registration details: name, email address, phone number, mailing address.
  • Profile information: user photo, outdoor interests, biography.
  • Event details: event descriptions, locations, dates.
  • Seller product information: items, descriptions, prices.
  • Payment information: payment method tokens (processed by third-party processors; LWO does not store full payment card data).
  • Communications: messages sent via Platform, reviews, ratings.
  • b. Usage Data
  • Log data: IP address, browser type, device identifiers, operating system, pages visited, timestamps.
  • Analytics: event views, clicks, search queries, feature usage.
  • c. Cookies and Tracking Technologies
  • We use cookies, web beacons, and similar technologies to personalize content, remember preferences, and analyze traffic. You can manage cookie settings through your browser.
  1. How We Use Your Information
  • Provide, maintain, and improve the Platform and its features.
  • Process event registrations, ticketing, product purchases, and payments.
  • Facilitate communication between Event Hosts, Sellers, and Users.
  • Send transactional messages, updates, marketing communications (with opt-out options).
  • Analyze usage patterns and perform research to enhance user experience.
  • Prevent fraud, security incidents, and enforce our Terms.
  1. Disclosure of Your Information
  • Service Providers: We share data with third-party processors for hosting, payment processing, analytics, and customer support.
  • Legal Obligations: We disclose information to comply with legal requirements, law enforcement, or to protect rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred under confidentiality obligations.
  1. Data Security

We implement administrative, technical, and physical safeguards to protect personal information. In the event of a data breach, we will notify affected individuals and regulators in accordance with Texas law, including Texas Business & Commerce Code §521.053.

  1. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce agreements.

  1. Your Privacy Rights

Under U.S. and Texas law, you may have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of the sale or sharing of personal data.
  • Receive a copy of your data in a portable format. To exercise these rights, contact us as described below.
  1. Children’s Privacy

The Platform is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us for deletion.

  1. California and Other Jurisdictional Notices

If you are a California resident, please refer to our California Privacy Supplement [https://rs21.io/ccpa-notice]. Other jurisdictions may also provide additional rights.

  1. Updates to This Policy

We may update this Privacy Policy by posting a new version with a revised “Last updated” date. Continued use of the Platform constitutes acceptance of changes.

  1. Contact Us

For privacy inquiries, exercise of rights, or complaints, contact:

Look Who’s Outdoors, LLC

Email: support@lookwhosoutdoors.com

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